Frequently Asked Questions

What is Healia?

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Healia is a smart health platform that simplifies lab testing, tracking, and insights - all in one place.

How does Healia work?

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You choose your test, visit a partner lab, and receive personalized results with expert guidance online.

Do I need a doctor’s prescription?

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Most Healia tests can be booked directly - no prescription required.

Can I talk to a doctor about my results?

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Yes, you can book a consultation with a medical expert directly through your Healia account.

How often should I get tested?

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It depends on your health goals. Most people benefit from testing every 3–6 months.

What payment methods do you accept?

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We accept all major credit/debit cards and secure digital payment options.

Can I share my results with my doctor?

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Yes, you can easily download or share your reports with any healthcare provider.

What if I have a question about my results?

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You can message our support team or schedule a consultation anytime.

Have more questions?

Contact us
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